FAQ |
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| Do we need Internet access i.e. GPRS connection to use SMSmyEmail service? |
| No! GPRS conection or Internet access is not required, to recieve your email as text SMS via SMSmyEmail Service. |
| What is the use of this kind of service ? I will go to web site find out my self. so whats new? |
| No Problem you can login and check. Would you like to login for yahoo,hotmail ,company email account frequently? How easily you have access to your PC's? We give your email/SMS at your fingertip. We do it for you and you save your time , you recieve your important INFORMATION as SMS, without worrying to have internet access. We cover three important dimension of mobility when (time), where(location) & what(information). |
| If its a really an important message, would you feel, getting only first few words, will satisfy me, or calm, me, I would urgently goto the nearest cyber cafe (in the worst case) to check that important mail. |
| It depends upon how frequently you check your emails, while you are mobile?. And how do you know when you have some important email in your inbox. And whcih inbox (yahoo,hotmail or your company account) has that important email. |
| But I do not want to recieve alert on my mobile beacuse I get at least 5 mail per min. my mobile will get flooded with message, is there any way to stop that?? |
| You can set filters , and you can deactivate alert service via going to web site. For Free service we send maximum ten alerts per day. |
| How to stop recieving Email alerts? |
| Deactivate alerts by login to www.smsmyemail.com and click link "Active" where Service Status is shown. |
| What sort of filter is provided by by our software and how to configure filter? |
| By default SMS will be sent only if Users email ID is found in To: or CC: filed. Filters available are "From:", domain, "Subject:" and body of message. Users can set "Don't" or "Only" filters. Don't filters has higher priotity. |
| How many emails I should keep in my INBOX of an email account? |
| To keep your account active an continuously recieve your Email as SMS, you should not let yor inbox size grow more than 500 emails . |
| Where I can email for support and feature request? |
| smsmyemail@vahati.com |
| I have WAP mobile and I recieved an important email.Is there a way by which that important email can be delivered as MMS or WAP Push? |
| Currently we do not support sending MMS, but If we have sufficient number of people requesting for this service, we will provide this service also. But MMS cost will be higher than SMS. |
| Why is my email marked as "read" in my inbox even if I haven't read it? |
| SMSmyEmail service only forwards unread email as SMS from your registered email accounts and hence they are marked as read . |
| What if there is no cell connectivity and during roaming? |
| Your cell should be reachable. Messages will be sent to your number and will be recieved when cell is reachable. |
| Why I am not able to register my GMail account? |
| You need to enable your GMail account for pop access. Go to Settings -> Forwarding and POP -> Enable POP status and finally Save Changes. Please visit GMail for details. |
| How is my privacy maintained? |
| Privacy is very important to us, and as such we have made every effort to keep your email secure. The following are some of the things we do to ensure your email can only be viewed by you: * Your email account information is always stored in encrypted format, so that not even the SMSmyEmail team can gain access. * All communications between SMSmyEmail and your cellphone are made through automated system. * Sending of SMS is done using automated schedulers and intermediatry files are deleted automaticaly. * Vahati will never share user phone numbers or personally identifiable information to a third party. * Vahati has a clear policy of not sending any unsolicited or mass-marketing messages. If you have any concerns about your privacy, please let us know on SMSmyEmail@vahati.com |
| How to add email accounts? |
| Steps to add an email account: Go to http ://www.SMSmyEmail.com Login using your mobile number and password emailed to your Primary contact email ID After login, Under Manage email accounts Click the link Add email account Enter your email id and password If your account is company's email ID or pop3 account You will be provided with POP3 and IMAP options Enter Host Name or IP To get Server Name or IP address In MS Outlook Go to Tools->Email Account->View or change existing email accounts->Click Next button Select account name for which we should configure and click Change button. Use the value for Incoming mail server (POP3/IMAP) and type it In Server Name/IP input box. Enter login Id exactly as it registered with the email service From outlook Internet Email settings (POP3/IMAP) use values from 'Log On Information' i.e. User name and password. User name could be jhon123 or mailbox number like m2588246 Press Add button . Repeat above steps to add more email accounts . |
| Why do you need the password to my email account? |
| Your email is important, and private, which is why you need a password to access it. Since it is secure, without your password SMSmyEmail has no way to retrieve your email for you. Since this is an unfortunate necessity, SMSmyEmail goes to great lengths to protect your password. It is encrypted immediately and stored in encrypted format so that no one can access it except for the automated system. If you have any concerns about your privacy, please Email us at SMSmyEmail@vahati.com. |
| Do I need a special phone? |
| NO!. Your Emails are sent as SMS to your phone hence all phone capable of recieving SMS are compaitable to works with SMSmyEmail service. |
| My email account password changed. How do I update it? |
| Whenever you change your email password (which you should do regularly to protect your privacy), you will need to update your SMSmyEmail account. This is easily done by deleting and adding again same email account from "Manage Email Account" page in www.SMSmyEmail.com website. |
| I just added an email account in SMSmyEmail service, but I don't recieve all my email as SMS? |
| When you add an Email account to SMSmyEmail, SMSmyEmail service will start sending SMS from this account from the date you added this email account. SMSmyEmail service runs during 7:30 AM to 22:00 PM IST. |
| How Can I add ZAPAK or any POP3/IMAP email account in SMSmyEmail service? |
| While adding Email accounts, on "Provide server Information" page a) Specify your POP server Host name. b) Whether your server uses secure connection i.e. SSL c) Specific user name like mbox1234 or myname@zapak.com , And press continue button. If server is able to connect to your email server and other information are correct, account will be added and visible under "Manage Email account". If your Exchange or Lotus Domino email account is enabled for POP3 or IMAP access then you should be able to add your Email accounts. For more info on Zapak free POP3 account please click here . |
| How Can I know what is POP3 or IMAP server for my email id? |
| If you are using Outlook or other email client look for Email Account settings. Generally POP3 server are on POP.yourdomain.com , where yourdoamin.com is suffix of your email id after symbol '@' . Similaly for IMAP accounts its on imap.yourdomain.com . Sometimes POP and IMAP server runs on same HOST machine like mail.yourdomain.com. HOST can be an IP address like "62.72.34.151". Even if you are not able to figure out your mail server just ask your System Administrator for your IMAP or POP3 settings for your email account. |
| I have GPRS phone and connection, Can you have an option where you send digest of email headers and we can download from it only a mail I choose? |
| No, We don't have this option yet. In future this option will be available to premium users. POP3 and IMAP users can use such free J2ME Email client from mujMail . |
| How I Can recieve SMS from my Multiple webmail, POP3 or IMAP accounts? |
| Add all your email Id's from which you want to recieve SMS. Refer How to Add Email Id ? |
| How Can I access Lycos.com from FreePOP3 server provided by Vahati |
| Download mujMail Free J2ME client Use following Settings in your native email client Mail Server: vahati.com Port Number: 8110 Username: emailid@lycos.com Password: ***** save settings and retrieve. You are done. Hurray!.Access to other Webmails ( Hotmail,Yahoo Mail!, Rediffmail, etc) will be provided soon |
